星巴克正在开发人工智能工具来取代微软和 IBM 软件 - 报告 Vlad Schepkov，太平洋夏令时间 2026 年 7 月 9 日星期四，凌晨 3:59 1 分钟读 SBUX +0.25% MSFT -1.41% IBM -1.33% Investing.com - 星巴克公司正在使用人工智能创建自己的软件工具，可以取代目前从微软公司和国际商业机器公司购买的应用程序，彭博社周四援引公司内部介绍。
The coffee chain is said to be building alternatives to a Microsoft system for inventory tracking and an IBM tool for maintenance management. Some of the internally developed software could launch by the end of next year, subject to testing results.星巴克首席技术官阿南德·瓦拉达拉詹 (Anand Varadarajan) 在今年早些时候的内部论坛上告诉员工，星巴克每年在软件上的支出约为 4 亿美元。
“显然有机会减少软件支出，”瓦拉达拉詹说。
The move is part of a broader turnaround effort to cut $2 billion in costs. The company is reviewing "every contract and service" related to technology, the presentation showed. AI-assisted coding played a central role in developing the platform that could replace the IBM tool. Starbucks has been encouraging tech workers to use artificial intelligence, including factoring usage into their bonuses. The company has also been working for several years on building a point-of-sale system to replace Oracle Simphony, according to the report. The Starbucks enterprise technology team is on track to reduce its budget by about $30 million in the fiscal year ending in late September.这包括削减约 1000 万美元的软件支出，并通过减少专业服务公司的承包商而另外节省 1300 万美元。
星巴克正在纳什维尔和印度设立办公室，以容纳部分技术员工，而其他员工将留在其西雅图总部。自去年二月以来，该公司已裁减约2300个工作岗位，其中包括许多技术岗位。